12 HOURS · ONLINE
AI for Care and Community Services
Twelve hours. Documentation, care notes and rostering, and the privacy line that must not be crossed.
What you will be able to do
- Draft and improve care documentation faster, without losing accuracy
- Recognise exactly what client information must never enter a general AI tool
- Use AI for rostering, handover and internal communication
- Explain to a colleague why a particular use is not acceptable
- Apply your organisation's privacy obligations to a new tool
Who it is for
Aged care, disability, childcare and community services workers and their supervisors. Hume and the northern corridor employ a great many of them and almost nobody is training them properly.
What we cover
| Session | Focus |
|---|---|
| Session 1 | The tools, and where they fail in a care context |
| Session 1 | Privacy: the Privacy Act, the APPs and what that means at a keyboard |
| Session 2 | Documentation and care notes, with de-identified practice |
| Session 2 | Handover, incident reports and internal communication |
| Session 3 | Rostering and scheduling |
| Session 4 | Your own workflow, assessed unaided |
How you prove it
Every course finishes the same way. You demonstrate the skill unaided on a real task, you explain the judgement behind it to another participant, and then 30 days later you complete a short check on a task you have not seen. It takes about fifteen minutes and it is the only thing that lets us say you can actually do this.
Your credential
A CAQA Academy Capability Badge, stating exactly what you demonstrated and when, with the 30-day check result on it.
Questions
Is it safe to use AI on client records?
Generally no, not in a general-purpose tool. A large part of this course is drawing that line precisely, and giving you language to explain it to a manager.
Will this replace part of my job?
It reduces the documentation burden. The judgement, the relationship and the care are not automatable and we do not pretend otherwise.
Can my employer book a whole team?
Yes, as an in-house cohort scoped to your own policies and forms. See employer cohorts.
Related courses
YOUR NEXT CHAPTER
A little clarity.
A world of possibility.
Start with a free 60-minute learning diagnostic.
Keep the written report, whatever you decide next.