Good questions. Honest answers.

Every topic moves through the CAQA Mastery Cycle. A learner must explain it without notes and pass a check on new questions at least seven days later before it is marked proven. Parents receive a written record every four weeks.

It is the starting point for school tutoring. In a 60-minute online session, the Academy maps your learner’s starting point and the gaps to work on. You keep the written report whether or not you enrol. For adult courses or university support, contact the Academy to discuss your goals.

Yes. School tutoring, university support and adult programs are delivered online. The Craigieburn address is the team’s registered address, rather than a teaching centre.

You are told your tutor’s tier and location before enrolment. All one-to-one sessions with under-18 learners are taught by Australian-based tutors. Screening and supervision arrangements are detailed on the tutors and child safety pages.

The published terms provide for two weeks’ notice and the ability to pause over school holidays. Unused prepaid sessions are refundable within 14 days of request. Read the full enrolment terms for the conditions.

No. CAQA Academy short courses are non-accredited. They award a Capability Badge describing demonstrated skills, including a check on a new task 30 days later. Nationally recognised qualifications are offered separately through CAQA RTO 45459.